Last Updated: October 2024
Welcome to Shloka Solutions! These Terms and Conditions outline the rules and regulations for using our services, including digital marketing, app development, and website design. By accessing or using our services, you agree to comply with these Terms and Conditions. Please read them carefully before engaging with Shloka Solutions.
- Services Overview
Shloka Solutions offers a wide range of services including, but not limited to:
- Digital Marketing (SEO, PPC, social media marketing)
- Website and Web Application Development
- Mobile App Development
- Content Creation and Branding
- Analytics and Reporting
- Client Obligations
- Provision of Information: Clients must provide accurate and complete information required for the successful execution of services. This includes branding materials, access credentials, and any other necessary data.
- Approvals: Clients are responsible for reviewing and approving deliverables, including websites, apps, and marketing materials, within a reasonable timeframe. Delays in approval may impact project timelines.
- Compliance: Clients agree to comply with any applicable laws and regulations, including copyright laws, data privacy laws, and advertising guidelines in their respective regions.
- Service Delivery
- Project Timelines: Shloka Solutions strives to meet agreed-upon deadlines for all projects. However, timelines may be subject to change due to unforeseen circumstances or delays in client feedback.
- Scope of Work: Any changes or additions to the agreed-upon scope of work may result in additional charges or extended deadlines. Changes must be documented and approved by both parties.
- Third-Party Services: Shloka Solutions may utilize third-party platforms (e.g., Google Ads, Meta Ads) as part of its digital marketing services. We are not responsible for changes in third-party policies, outages, or technical issues.
- Payment Terms
- Fee Structure: Payment terms are based on the scope of work and are outlined in the individual client agreements. Shloka Solutions typically requires an initial deposit before project commencement, followed by milestone payments or monthly retainers.
- Late Payments: Invoices are due within the specified payment period, as agreed upon in the contract. Late payments may incur additional charges or interest fees.
- Refund Policy: Due to the custom nature of our services, Shloka Solutions does not offer refunds for completed work. Any disputes regarding deliverables must be communicated within seven days of receipt.
- Confidentiality
Shloka Solutions will not disclose, sell, or share any confidential information provided by the client to third parties without explicit consent. Likewise, clients are expected to maintain the confidentiality of proprietary tools, methods, and strategies provided by Shloka Solutions.
- Intellectual Property
- Ownership: Clients retain ownership of all deliverables and content created specifically for their brand, once the project is complete and full payment has been received. However, Shloka Solutions reserves the right to showcase work completed for portfolio purposes, unless otherwise agreed upon.
- Copyright: Any third-party assets used (e.g., stock images, plugins) will be appropriately licensed. Clients are responsible for providing necessary licenses for any proprietary material they wish to use.
- Limitation of Liability
Shloka Solutions is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, business interruptions, or data loss arising out of the use of our services. Our total liability is limited to the amount paid by the client for the specific service in question.
- Termination
- By Client: Clients may terminate services at any time with written notice. Any work completed up to the point of termination will be billed accordingly.
- By Shloka Solutions: Shloka Solutions reserves the right to terminate any contract if the client violates these terms, fails to make payments, or engages in unethical business practices.
- Force Majeure
Neither party shall be liable for delays or failures in performance caused by circumstances beyond their reasonable control, including acts of God, natural disasters, pandemics, or governmental actions.
- Dispute Resolution
In the event of any disputes, both parties agree to resolve the matter amicably through negotiation. If a resolution cannot be reached, disputes will be settled through binding arbitration in accordance with local laws.
- Changes to Terms
Shloka Solutions reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of any significant changes.
- Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Shloka Solutions
Email: [email protected]
Phone : +91
Address : 2080/1, 1st Floor, 38th Cross Road,
9th Block Jayanagar, Bengaluru, Karnataka – 560069
By engaging with Shloka Solutions, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
